Empowering the Mobile Workforce With Wearable Technology

The mobile revolution will inevitably transform most companies business in the next decade and it will trigger a more radical transformation toward systems of engagement. Mobile engagement empowers people to take the next most likely action in their immediate context and in their moments of need. But mobile engagement is not only for the customers,[…]

The Missed Opportunity in E-Commerce for the SME Retailer is Surprisingly the Physical Store

Knowing how to differentiate and personalize the customer experience requires honest feedback. Here’s how to gather it quickly and with a high response rate – in real time. Resent research by the Department for Business Innovation & Skills shows that fewer than a third of UK SMEs transact online, staggering when you consider than between[…]